Property managers and housing associations solutions

Trokt UK is a cloud-based platform that enables you to communicate clearly and effectively with all of your stakeholders. Whether it is a contractor negotiating a quote or a tenant reporting an issue, Trokt provides an open and manageable flow of communication.

Trokt UK enables:

  • your tenants to report issues using the Trokt Tracker app on their phone or a web form from any computer
  • your tenants to track reported issues and be sent email alerts to keep them fully updated
  • issues to be escalated or cancelled by the tenant if they situation changes
  • group consultation and surveys
  • conflict resolution management.

Features

  • Ability to quickly and easily add stakeholders to the system.
  • Open and transparent consultation and negotiation among all parties.
  • All relevant documents and information in one place and available to every one at the same time.
  • Real time status of the approval process showing the progress made to-date.
  • Robust evidence of what has been agreed throughout the process.

Benefits

  • Reduces the risk of errors and miscommunication.
  • Creates a robust and easy to manage version control of all documents and relevant notes.
  • Empowers all stakeholders in an inclusive decision making process.
  • Reduced potential for perceived discrimination.
  • Easy reference to decisions and amendments already made in the document.

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